Believe it or not, my wife is supportive of my blogging efforts, as long as it doesn’t interfere with real work and family duties, which is has from time to time. In the beginning, I didn’t even tell her I had a blog, because I wasn’t sure she would like me writing about bitter things. But when she saw how funny it was and how I was getting readers responding to my posts, she started being okay with it.
What is kind of crazy is now, is several dozen of my post ideas came directly from her. Jay Mohr, the comedian and villain of Jerry McGuire once said that it wasn’t the things he had in common with his wife that made their love strong. It was the mutual distaste and complaining they both agreed on their kept them together. I absolutely believe that is true. My wife and I don’t have a lot in common. She is a girl and I’m a boy. I love sports and going out to movies. She doesn’t love sports, and likes staying in for movies. She loves Hallmark movies, I love making fun of Hallmark movies. She loves going to stores to spend money, I love going to stores to look…at other people.
What we have in common is complaining about others and observing the dumb things people do. We just start lighting up when we find something to complain about together.
This weekend was a prime example. We went to McDonald’s and now they have those machines you have to use to order. As convenient as you would think they are to use, they are a little tricky to find the right categories. You have to tell them what you want on each burger, fry and drink, and then let them know what you want extra. It takes a little while to make sure you get everything right, and I observed almost everyone in the store having a little trouble and taking a lot of time. Nice for McDonald’s, not so much for the people ordering.
The worst part was when the touch screen wasn’t working on our machine. We were halfway through our order and couldn’t go any further. We each tried using what we thought was our special sense of touch to get it to work, but nothing did. My wife got so frustrated that she started slapping the machine and getting the attention of everyone around us.
They all started expressing their frustration, so she finally decided that we weren’t going to do the machine and just order from the cashier. Problem was, everyone was so busy either making food or catering to the precious drive through people, that we stood there for 5 minutes. My wife had enough and was like, “Excuse me, does anyone work here?! Are we going to have to go in the kitchen and make our own burgers?” Finally someone heard her anger and quickly moved toward the register.
After some frustration and bitterness, we finally got it ordered, even though the salad my wife wanted “wasn’t in stock”, so she didn’t even get her food. She assured me that she would be keeping the receipt so she could let the survey people have a piece of her mind. Needless to say, we won’t be going back there anytime soon.
What this experience brought up was an idea she had for stores and such. You know how we as the consumer are doing more of the work? Like McDonald’s we are ordering from the machine, or at a grocery store, we are not only checking out by ourselves more, but also scanning the items, and bagging our own groceries? Why aren’t we getting discounts for doing all the work for these people. I know they are there for something, but it seems like we have to do more work. We might as well get a discount for it.
What do you think? Should we get a discount for doing all this work at stores now? What problems have you had with fast food or grocery stores lately?
Bitter Discounted Rate Ben
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